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Ensuring Customer satisfaction and Sustainable development in a Safe working environment. In pursuit of its strategic objectives, Powertech IST has implemented an Integrated Business Management System which is compliant to ISO 9001:2008, and OHSAS 18001:2007, ISO 14001:2004. The Quality Management System (QMS) (ISO 9001) establishes the required systems, processes and procedures to provide products and services that aim to exceed the expectations of customers; add value to shareholder expectations and satisfy external quality requirements. Together with supporting business processes, it constitutes the means by which we implement, maintain and continually improve our business operations, products and services. The Safety, Health and Environmental (SHE) management system (ISO 14001 and OHSAS 18001) provides a framework for managing our impacts on the environment, on-site and off-site, and in challenging project management environments. Meeting our stakeholder requirements in terms of environmental management is a critical part of our strategy to ensure sustainable development. It also strengthens our safety culture by providing a basis where a safety ethic permeates the whole organisation and where our people’s behavior focuses on accident prevention through critical self-assessment, proactive identification of management, behavioral and technical problems, and appropriate, timely and effective resolution of problems before they become crises. Risk management is the cornerstone in our application of management system requirements and thus provides focus on better understanding of essential business activities to mitigate any business risk. An integrated risk management model provides us with a framework to achieve our objectives. |
We believe the satisfaction of our customers is determined through the performance of our products, the execution of our projects and the excellence of our services. Top management is, therefore, committed to ensure that all aspects of SHERQ are addressed throughout the organisation as reflected in our stated policies. Powertech IST’s stakeholders are considered partners in business. Understanding their needs and identifying solutions in accomplishing jointly set goals are driving forces of our business. We ensure that the importance of SHERQ systems, including our policies, is communicated and understood by all levels of the organisation. This is achieved through training, regular communication and verbal and electronic reinforcement. Powertech IST’s policies are focused on the following key principles: Our customers, who are the focus of everything we do and with whom we actively engage to accomplish jointly-set goals. Our suppliers, who are vital to the Powertech IST supply chain. Our people, who are committed to achieving clear measurable objectives through effective Leadership, Management Processes and Systems. Other stakeholders, who add value to Powertech IST’s business or may be impacted by its operations. Our culture, which is focused on a drive for continuous improvement, an approach to factual decision making, and providing leadership in areas of expertise. We believe SHERQ is both a journey and destination in every milestone that we achieve in our quest for continual improvement. |
